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Frequently Asked Questions
Who is Home Central?
What is Home Central?
What can you do with the system?
How does the system work?
How easy is it to use?
How secure is the system?
What do I need to have in my home to use your system?
When will the service become available?
What are the next steps?
Who is Home Central?
Home Central started in 2003 and began installing our first customers in January 2004.
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What is Home Central?
Home Central is a home management service that allows customers to view and control security systems, surveillance cameras, thermostats, lighting controls and other devices from any internet connection with any internet enabled device.
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What can you do with the system?
  • Arm and disarm your security system remotely or on a schedule so you never have to touch it.
  • Set lights to come on automatically when your away or anytime a door or window is opened after dusk.
  • Check in on your kids when they get home from school or an elderly parent living along.
  • Add network cameras to view live video of your home or trigger a digital picture when someone walks by.
  • Check the temperature of your vacation home or set the temp to a comfortable level before you get there.
  • Reduce your energy bills by automating your heating and air conditioning systems.
  • Soon, you’ll be able to manage your kids Internet and instant messaging usage.

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How does the system work?
The important systems in your home are networked together via a home network. The system communicates to our servers to make it possible for you to monitor and control what’s going on in your home from any Internet connection.
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How easy is it to use?
If you can surf the Internet you can use Home Central’s personal, private and secure web site. Now you can control & monitor everything in your home from a single, easy-to-use application.
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How secure is the system?
The system utilizes the latest technology to maximize the security of your system and data. All security system data is encrypted and your website is protected by SSL encryption and digital certificates. Your digital images and passwords are encrypted and can only be viewed by you. Your data is so secure that Home Central personnel cannot view any camera images in our database or tell you your password if you forget it - only you can create a new. Any wireless communications are encrypted and password protected.
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What do I need to have in my home to use the system?
First, no PC or home automation controller is required. Second, a standard home wireless router enables all of the wonderful capabilities of our system. The home network is managed by Home Central, so you don’t have to, and can be used by all of the PCs in your home. If decide you’d like to install cameras, we’ve evaluated dozens of cameras to find the best combination of value and functionality.
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When will the service become available?
Home Central will be available nationally in late 2006. Please fill out the contact form so we can send you some more information and notify you when we'll be available in your area.
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What are the next steps?
Please fill out the contact form so we can send you some more information and notify you when we'll be available in your area.
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